Problems with the ticket inspection

Ladies and gentlemen, please show your tickets!
You might have heard this sentence before, when using public transport. Everyone of us is forced to develop a personal strategy to deal with this irritating situation being especially nice, not letting show that the inspection is getting on your nerves, and at the same time making as clear as possible that you would rather do something else.

Forgetfulness and bad luck won't help against fines!
Everybody forgets his or her ticket at home once, loses his or her purse, or has it stolen. In such cases, you can not show a valid ticket during the inspection. However, if you can produce a ticket valid at the time of the inspection and show it within a certain period, the respective transport companies usually do not charge the higher transport fare ('erhöhtes Beförderungsentgelt', EBE for short), but only an additional service fee. This is only possible with a personalised ticket. If you are of the opinion, they want you to pay a 'fine' that is not according to the 'conditions of carriage', feel welcome to tell us about it.

Through personal experience (and also because of some complaints), it has come to our attention that some ticket inspectors want students to pay the EBE even if these students hold a valid student ID. We do not know the specific reasons which might motivate these inspectors. Anyway, no charge needs to be paid in such cases.


Dear fellow students! If you are of the opinion you received an unjustified EBE, please get in contact with us. The best way to do this is by writing an email or call within our office hours, so that we can arrange an appointment. If you can produce a valid ticket at the time of the inspection, you are not obliged to pay service fees, whatever the ticket inspector might tell you!